CX Cloud Customer Feedback

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Allow all devices in Intersite to be reported in CX Cloud

Please allow CX Cloud to report on and indicated connection status of device SE-NODE-G2=, which host Nexus Dashboard, and other devices that are in Intersite. TAC has indicated that SE-NODE-G2= is not supported in CX Cloud. As a result, the status always shows "not connected". The status is misleading since it does show connected in Intersite. CX Cloud should have a status of unsupported devices as "not support" or similar instead of reporting "not connected"

  • Guest
  • Oct 4 2022
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  • Guest commented
    3 Nov, 2022 11:27pm

    Hi! Please reach out to your CXIM to provide specific details on this, such as serial number. We do support this PID in CX Cloud but we must understand how it's coming in through Intersight.

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