CX Cloud Customer Feedback

We offer appropriate Accelerators/ATX sessions based on the customer needs irrespective of their lifecycle stage.But in the current implementation the customer at Adopt stage can only register for ATX sessions that are at Adopt stage and can only ...

I work in a network environment where IP range is inconsistent and security team requirement is to use more than one SNMP credentials. Have both features added with CX Cloud Agent Integration would be helpful because I am currently stuck with Inte...

Method to mark advisories as closed/completed and add comments/notes When looking at the "critical security advisories" for a device within CX cloud, it would be beneficial to have a method to mark them as closed/completed, or to add a comment. If...

Allow access to a longer history (1 year or more) of closed TAC cases

It would be very helpful to have some sort of progress/status bar for Diagnostic Scans. Currently, when you run a scan, you have no idea how long it will take. In addition to adding a progress/status bar or indicator under the particular device, i...

I would like to see all information within the license tab with the same information that I see in the smart account

When I access a device for evaluation, I'd like to know if we had multiple cases opened on that device, or even be able to reopen an case that was closed unresolved on that device if necessary.

we are looking for SNMP & ICMP support to monitoring the Server/Agent

Under normal circumstances, allowing the inventory collection to run on a set schedule is fine, it would be nice to be able to do so manually. If, for example, you add numerous devices into DNAC, and would like to see that inventory within CX Clou...

Today (Jan 9th, 2024)The positioning of the offers in CX Cloud is suboptimal. To request an ACCs through CX Cloud the customer must 1. Go to the lifecycle tile, 2. Choose the right lifecyle stage. 3. Find the specific task they want to complete. 4...