CX Cloud Customer Feedback

We value your feedback. Please provide suggestions and comments below.


Note: All internal Cisco employees must enter ideas through this Ideas Portal.

Ability to view diagnostic scan history for a given object

I think it would be helpful to see the history of when a diagnostic scan was performed on a given object. Regardless of whether you run this manually or automatically, being able to click onto an object and view the scan history would be a useful in troubleshooting.


  • Guest
  • May 7 2021
  • Future consideration
  • Attach files
  • Guest commented
    June 01, 2021 14:54

    Sandeep - Please disregard the mouse over comment. I just realized that this actually works already... I think perhaps I had either never noticed it working, or it is a difference in browsers (I use both Chrome and Firefox). Apologies for the confusion on that point.

  • Guest commented
    June 01, 2021 14:51

    Hi Sandeep, I think what I was referring to was that the scan data only appears to show a single entry, which isn't super helpful (last scanned x days ago). If perhaps the portal could show the actual date/time the scan was run (perhaps a mouse over entry where hovering over the entry shows the actual date/time. More importantly, I think we had wanted to see a history of when the device was scanned to see perhaps the last 10 entries of when it was scanned.

  • Guest commented
    May 31, 2021 23:31

    Hi Mark, We show the last scan time of each asset in both list and 360 views. What exactly you want to see as part of the scan history?

Feedback on your CX Cloud experience is hosted and managed by Aha!, Inc.'s Ideas Portal. By using the Ideas Portal, you agree to Aha!'s Terms of Service and Privacy Policy.