CX Cloud Customer Feedback

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Ability to view diagnostic scan history for a given object

I think it would be helpful to see the history of when a diagnostic scan was performed on a given object. Regardless of whether you run this manually or automatically, being able to click onto an object and view the scan history would be a useful in troubleshooting.

  • Guest
  • May 7 2021
  • Future consideration
  • Attach files
  • Guest commented
    1 Jun, 2021 02:54pm

    Sandeep - Please disregard the mouse over comment. I just realized that this actually works already... I think perhaps I had either never noticed it working, or it is a difference in browsers (I use both Chrome and Firefox). Apologies for the confusion on that point.

  • Guest commented
    1 Jun, 2021 02:51pm

    Hi Sandeep, I think what I was referring to was that the scan data only appears to show a single entry, which isn't super helpful (last scanned x days ago). If perhaps the portal could show the actual date/time the scan was run (perhaps a mouse over entry where hovering over the entry shows the actual date/time. More importantly, I think we had wanted to see a history of when the device was scanned to see perhaps the last 10 entries of when it was scanned.

  • Guest commented
    31 May, 2021 11:31pm

    Hi Mark, We show the last scan time of each asset in both list and 360 views. What exactly you want to see as part of the scan history?

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