CX Cloud Customer Feedback

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It would be helpful to see the history of cases that were open on a specific device.

When I access a device for evaluation, I'd like to know if we had multiple cases opened on that device, or even be able to reopen an case that was closed unresolved on that device if necessary.

  • Guest
  • Jun 9 2021
  • Already exists
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  • Guest commented
    26 Jul, 2021 06:47am

    Need to see the closed case history as well.

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