CX Cloud Customer Feedback

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It would be helpful to see the history of cases that were open on a specific device.

When I access a device for evaluation, I'd like to know if we had multiple cases opened on that device, or even be able to reopen an case that was closed unresolved on that device if necessary.

  • Guest
  • Jun 9 2021
  • Already exists
Cases
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  • Guest commented
    July 26, 2021 06:47

    Need to see the closed case history as well.

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