CX Cloud Customer Feedback

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Account Validation via E-mail

Given soon you will be able to affect changes using CX cloud - it is imporant that user accounts are forced to validate via e-mail on certain interval to ensure the user is still with the organization. This is due to the fact that CCO account re often active long after staff departs. I would also deactivate any account which has not logged in for X period forcing e-mail validation to re-enable account

  • Guest
  • Jul 23 2021
  • Future consideration
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