CX Cloud Customer Feedback

We offer appropriate Accelerators/ATX sessions based on the customer needs irrespective of their lifecycle stage.But in the current implementation the customer at Adopt stage can only register for ATX sessions that are at Adopt stage and can only ...

Method to mark advisories as closed/completed and add comments/notes When looking at the "critical security advisories" for a device within CX cloud, it would be beneficial to have a method to mark them as closed/completed, or to add a comment. If...

Allow access to a longer history (1 year or more) of closed TAC cases

It would be very helpful to have some sort of progress/status bar for Diagnostic Scans. Currently, when you run a scan, you have no idea how long it will take. In addition to adding a progress/status bar or indicator under the particular device, i...

I would like to see all information within the license tab with the same information that I see in the smart account

When I access a device for evaluation, I'd like to know if we had multiple cases opened on that device, or even be able to reopen an case that was closed unresolved on that device if necessary.

we are looking for SNMP & ICMP support to monitoring the Server/Agent

Under normal circumstances, allowing the inventory collection to run on a set schedule is fine, it would be nice to be able to do so manually. If, for example, you add numerous devices into DNAC, and would like to see that inventory within CX Clou...

send e-mail notification for expiring licenses within the next 3 months

Add Smart Call Home under Platform Suite ,since many customers / partners are using Smart Call home feature which is enabled on the devices level which they will use till today. SCH portal - https://tools.cisco.com/sch/ https://www.cisco.com/c/en/...